Terms of use

Who we are

Sweatr is a training and wellbeing app: you log your sessions, you follow your progress, and you connect with the coaches, physiotherapists and nutritionists you work with. These terms are the agreement between you and Sweatr. They cover the Sweatr app and getsweatr.com.

They sit alongside the privacy policy, which explains what we do with your data. Read both; between them they are the whole of what we are promising.

Your account

You need an account to use Sweatr. Signing up means these terms apply to you from that moment.

• You must be 16 or over. We do not ask your date of birth, so this is something you are telling us, not something the app checks. If we learn an account belongs to someone younger, we remove it.
• One account per person. Your handle is yours while your account exists and goes back into circulation if you delete it.
• Keep your sign-in details to yourself. Anything done from your account is treated as done by you, so tell us straight away if you think someone else is in it.
• Confirm your email address when we ask. Most of the app stays closed until you do, because an unconfirmed address is how impersonation starts.

What Sweatr is, and is not

Sweatr records training and connects people. What follows is mostly what it does not do.

It is not medical or professional advice

Nothing in the app is a diagnosis, a treatment, or a training prescription. Calorie figures, pace, progress charts and any other number the app shows are estimates derived from what you entered, not measurements of your body. Talk to a doctor before you start training, change how you train, or train through pain. If something feels wrong during a session, stop.

It is not a medical device

Sweatr does not monitor, diagnose or treat any condition, and it must not be relied on in an emergency. Call your local emergency number.

It does not employ or supervise professionals

Coaches, physiotherapists and nutritionists listed in Sweatr are independent. They do not work for us, we do not direct what they do, and the work they do with you is between you and them.

Your content

Your activities, notes, routes, photos, group names and profile stay yours. You do not give them to us by posting them.

What you give us is permission to store your content and to show it exactly where you have chosen to show it: to you, to a friend, to a group, to a professional, or publicly. That permission exists so the app can function, it covers nothing else, and it ends for any piece of content when you delete it.

We will not sell your content, license it to anyone, or use it to advertise. Post only what is yours to post: if you upload a photo somebody else took, or content you have no right to share, that is on you and we will remove it when we are told.

The rules

• Do not harass, threaten, or abuse anyone, in the app or at a session arranged through it.
• Do not impersonate another person, a professional, or a business.
• Do not post anything unlawful, hateful, sexual or violent, and do not post another person's private information.
• Do not list a business you have no right to represent, or claim qualifications you do not hold.
• Do not scrape the app, hammer the API, or try to reach data that is not yours. A request for something you may not see answers as if it did not exist; treating that as a puzzle to solve is a breach of these terms.
• Do not resell or rebrand Sweatr, and do not use it to run a competing directory.

Activities you host or join

A public activity is an invitation to meet strangers somewhere real, at a set time. This is the part of Sweatr with the most at stake, so read this section even if you skip the others.

What Sweatr does: it shows the pin and the time you set, it lets you accept or refuse people who ask to join, and it gives everyone a way to report what happened afterwards.

What Sweatr does not do: it does not check anyone's identity, criminal record, fitness, or competence. Nobody from Sweatr is at the session. We do not supervise it, insure it, or take responsibility for what happens there.

If you host

You are responsible for what you organise: the venue, whether it is safe, whether it is legal where you are, and any permission you need to be there. Describe the session honestly, including how hard it is. You choose who joins, and you may refuse anyone.

If you join

Judge it as you would any meeting with a stranger. Somewhere public, tell somebody where you are going, and leave if it is not what was described. You take part at your own risk and you are responsible for being fit enough to do so.

A geographic pin can only be set on a public activity, which means the location you attach is visible to anyone who can see the activity. That is deliberate, and it is why a private session cannot carry one.

Professionals and bookings

You can find professionals in the directory and ask them for a slot.

What we check, and what we do not

A business is only listed once an administrator has reviewed it, and it cannot even be submitted for review without a legal name, a registration number and a VAT number. So we check that a registered business exists. We do not verify anyone's diplomas, licences, insurance, or competence. Ask for them, the way you would with any practitioner.

How a booking works

You send a request, the business confirms or declines it, and only a confirmed booking holds a slot. Either side can cancel a booking at any time through the app. Sweatr applies no notice period and takes no fee, since it never handles the money. What a professional's own cancellation policy says is between you and them, and it still applies.

A booking arranged through Sweatr is a contract between you and that business. We are not a party to it, and we do not guarantee that the session happens, that it is any good, or that anyone shows up.

If you list a business

Everything above still applies to you as a member. This section is what you take on in addition, and it applies to every collaborator you invite.

• You have the right to represent the business you list, and its legal details are accurate and current.
• You hold the qualifications, registrations and insurance your work requires where you practise. We do not check them; you are stating that you have them.
• Your services, prices, availability and travel area describe what you actually offer. Keep them current: a stale slot wastes a client's time and is the fastest way to lose a listing.
• You honour bookings you confirm, or you cancel them promptly through the app so the client is not left waiting.
• You are the data controller for whatever you record about a client outside Sweatr, in your own system, under your own policy.
• We can decline to list a business, or remove one, at our discretion. A listing is not a right and being listed is not an endorsement.

Money

Sweatr is free to use at the moment, and there are no payment rails in it at all.

A price shown on an activity or a service is a number the host or the business typed in. It is displayed, nothing more. Payment happens directly between the two of you, on site or however you agree, and Sweatr never sees it, holds it, or takes a cut. Refunds, receipts and disputes about money are between you and the person you paid.

If we ever introduce a paid feature, we will say so clearly before it applies to you, and using Sweatr will never start costing money without your agreement.

Reports and moderation

You can report a profile or an activity from inside the app. Tell us what happened; a report with no detail is hard to act on.

We read reports and we act on them: a warning, removing content, hiding a listing, or closing an account. We do not promise a particular outcome or a deadline, and we will not always be able to tell you what we did about someone else's account.

A report cannot be deleted, by you, by the person reported, or by us. It also survives the deletion of either account. That is deliberate: a safety record that the reported person can erase by closing their account is not a safety record. Reports are read only by administrators, and every read is logged.

If something at a session was criminal, go to the police. We will cooperate with a lawful request; we are not a substitute for one.

Ending an account

You can stop using Sweatr whenever you like, and you can delete your account and everything in it. The privacy policy explains how, and what survives.

We can suspend or close an account that breaks these terms, puts someone at risk, or is being used to attack the service. Where it is fair to do so we will tell you first and give you a chance to put it right; where somebody's safety is at stake we will act first. If you think we got it wrong, write to us and a person will look at it again.

The service will change

Sweatr is early. Features will be added, changed and removed, and some of what you use today may not exist in a year. Where we can, we will give notice before removing something you depend on.

We do not promise the app is always available or always correct. It runs on servers that can fail, phones that can lose signal, and third-party services we do not control. Keep your own copy of anything you cannot afford to lose; ask us for a full export whenever you want one.

Our software and our name

The app, the website, the design and the Sweatr name and logo are ours. Using Sweatr gives you the right to use the app as it is meant to be used, and nothing else. Do not copy the software, take it apart, or use our name and logo in a way that suggests we are involved with something we are not.

Sweatr is built on open-source software, and the licences of those components apply to them, not to Sweatr as a whole.

Liability

We are responsible for the service we run. We are not responsible for what other people do with it.

Specifically, we are not liable for injury, loss or damage arising from a training session you did, an activity you hosted or joined, or the conduct or competence of a professional or another member. We are not liable for a decision you took because of a number the app showed you, and we are not liable for indirect loss such as lost earnings.

Nothing here limits our liability for death or personal injury caused by our own negligence, for fraud, or for anything else the law does not allow us to limit. If you are a consumer, this section does not reduce the rights your own country's law gives you.

Which law applies

These terms are governed by the law of Luxembourg, and the courts of Luxembourg have jurisdiction.

If you are a consumer living elsewhere in the European Union, that does not take anything away from you: you keep the mandatory consumer protections of your own country, and you can bring a claim in the courts where you live. The European Commission also runs an online dispute resolution platform, and you can use your national consumer body.

Changes to these terms

When we change something material, we update the date at the top of this page and tell you in the app before the change takes effect. If you do not accept a change, stop using Sweatr and delete your account.

Small corrections such as fixing a typo or naming a service more precisely get the new date and nothing more.

Contact

Questions about these terms, a complaint, or a legal notice:

A real person reads that address.